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Hello, I’m Lisa Zent

Senior National Account Manager, ESN

(859) 420-4816

My personal experience, in conjunction with the comprehensive benchmarking resources within Experient, I have the ability to leverage your existing purchasing power along with all of the clients within Experient and Maritz Travel.

And thanks to the collective data and knowledge secured by contracting 4.6 million room nights annually, you can be confident you are receiving the optimum combination of rates, concessions, and terms every time.

The end result for our clients, reduced time in research and contracting, reducing over all events costs and reducing liability.


“Lisa Zent with Experient has made our lives easier! From gathering leads to contract negotiation and monitoring the pick-up, she takes care of all the details and makes sure we are taken care of in all aspects. She rocks!”

Kellye Baker
Director of Event Planning

“Lisa Zent is a true professional who always represents her clients’ best interests. She works tirelessly with our hotels to guarantee successful deals and relationships every time. Lisa’s knowledge of accounts, attention to detail, and wonderful partnership are just a few of the many reasons I enjoy working with her!”

Michele Oberst
Director, Worldwide Accounts
Hyatt Hotels Corporation

“I was skeptical of what Conferon, now Experient, could do for my organization but it has been a very helpful relationship. Lisa is exceptionally good at making sure I avoid mistakes and create a good conference.”

M. Gatz Riddell, Jr, DVM
Executive Vice President
American Association of Bovine Practitioners

“I consider Lisa Zent and Experient my number one partner when it comes to planning and managing large scale conferences. Lisa has been my rep for over eight years now and the knowledge and assistance she provides me cannot be matched. She is the first person I call when starting a new project and I always rest easy knowing she is only one phone call away if I have any contract questions. I honestly couldn’t do my job without Experient or Lisa.

Jaclyn Huff
Event Manager

“We simply would be unable to run our annual conference without the dedicated work of our Experient team. They handle our site visits, contracts, food and beverage guarantees, on site management and housing with the expertise and professionalism our members value. The have saved us far more in meeting expenses than we have spent in fees. They are a valued part of our team and a great, fun, enjoyable group to work with at each step.”

K. Fred Gingrich II DVM
Executive Vice President
American Association of Bovine Practitioners

“Lisa Zent feels like a member of the AAPM team. Yet she can step back and see our meetings from a bigger perspective. Having Experient’s leverage and Lisa’s expertise is a welcome “We’ve got your back” feeling.”

Karen MacFarland, CMP
Senior Meetings and Programs Manager
American Association of Physicists in Medicine

Lisa started at Experient in 2000 as an Account Manager in our DC office later joining the ESN (Experient Sales Network) group in 2002 as a National Account Manager. In 2011, she became an ESN Elite Member recognized for excelling in sales and account management, being a mentor, an Experient ambassador, and innovator. Lisa is now a Senior Account Manager with a portfolio of over 25 client accounts covering corporate, association, incentives and live events business. Lisa lends her expertise guiding clients through the most appropriate Experient services resulting in a positive client experience.

My Personal Statement

“I am committed to developing and maintaining a relationship that is based on the highest ethical standards and being your trusted advisor.  As a personal consultant, who is detail-oriented, I will listen carefully and offer strategic advice to help grow your organization.  I will lean on the Experient and Maritz Travel colleagues to stay current with growing trends and concerns within the industry.”

My Contact Information

Address: 309 Hart Road, Lexington, KY 40502
Phone: (859) 420-4816

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