Hello, I’m Shannon Oliphant Gordon, CMP
National Account Manager, ESN
After 20 years of selling and servicing a wide spectrum of clients as a hotelier, my journey has lead me to join the hundreds of hospitality experts with Experient to provide cost and time-saving benefits to clients with increasingly demanding schedules. I become an extension of your staff through the entire meeting experience. This partnership ensures a successful journey with Experient’s comprehensive benchmarking, immense buying power and ability to reduce liability. My background working with large conventions and groups with various needs, along with Experient’s additional resources, will provide a one-stop shop for your organization.
And thanks to the collective data and knowledge secured by contracting over four million room nights annually, you can be confident you are receiving the optimum combination of rates, concessions, and terms every time.
“By some stroke of luck, we learned about Experient two years ago. It began with an inquiry to find a new location for one of our events and has blossomed into a relationship that is akin to having extended our staff! Experient uses their expertise to thoroughly investigate properties, to provide timely follow-ups and reminders, to negotiate contracts on our behalf, and provide candid and generous advice. Experient has taken the time and care to secure excellent locations and accommodations tailored to our needs and continue to be a tremendous resource to our organization.”
National Nonprofit Educational Council
My passion for food, drink and special events has driven my personal and professional life for over 20 years. My 17 years with Hyatt Corporation created a solid professional foundation and provided high expectations of what a venue should provide when selected to service an event. I love the “service experience,” and I have proudly celebrated the success of this process within myself as an event manager and in my team members as an event director. Professionally, I strive to cultivate and grow my ability to support my client’s needs, deliver outstanding service and provide a memorable experience in every way. In my personal life, I embrace every opportunity to travel, dine and immerse myself in cultures throughout the world. The continued exploration of hospitality as a culture is both unique and united in all those I have met. Every person and place enhances my journey and my ability to provide exceptional and personalized service to all of my clients.
My Personal Statement
“You should expect the best customer experience and I am prepared to give it!”
My Contact Information
Location: Pooler, GA
Phone: (912) 604-4847