Hello, I’m Mark Goodman
National Account Manager, ESN
The one constant that will never change is the reality that things can and will go wrong occasionally. We are your constant advocate throughout the event cycle. Our preferred status with all of the major hotel chains allow you to receive pre-negotiated terms that allow a heightened focus on the additional issues unique to your event. The end result is reducing risk while saving you time. And thanks to the collective data and knowledge secured by contracting 4.6 million room nights annually, you can be confident you are receiving the optimum combination of rates, concessions, and terms every time.
“Mark has spent a great amount of time on the Small Molecule NMR (SMASH) meetings. He is personable, patient, and has gone out of his way to locate suitable properties for these meetings. Mark has done an especially good job in navigating our room blocks so that a maximum number of meeting attendees were able to get discounted room rates while not jeopardizing our ability to fill these room blocks. He has been, and continues to be, an expert in his profession and a joy to work with.”
Dr. Gene Mazzola
Research Chemist/Adjunct Professor of Chemistry
University of Maryland-FDA Joint Inst.
I have over 30 years of experience in the hospitality and service industries. Having founded and directed my own successful Boston singles and event business, I understand the importance of cost, outstanding service, and attention to detail, which is why I joined Experient. I have also worked with Marriott, Hyatt, and Hotel Nikko on property as Director of Marketing and National Sales. I was honored to receive the Meeting Professional of the Year Award from the New England chapter of Meeting Professionals International in 2012 and was recently inducted onto their Board of Directors.
My Personal Statement
Customer Service is my number one priority
My Contact Information
Address: 982 Greendale Avenue, Needham, MA 02492