Hello, I’m Robert Fraser
National Account Manager, ESN
Sharing the best practices discovered by managing over 8,600 events annually and $860 million of total spend, helps make each of our representatives better resources for our customers. This allows us to help our customers discover emerging trends, benchmark destinations and venues, and validate precedents that can have notable impact on their events. We have the privilege of working with some very smart customers like you, which helps continuously accelerate everyone’s development. The end result is delivering more dollars to your bottom line. And thanks to the collective data and knowledge secured by contracting over four million room nights annually, you can be confident you are receiving the optimum combination of rates, concessions, and terms every time.
“I cannot think of a better trusted advisor than Robert Fraser when it comes to working with our Board, conference chairpersons as well as I in researching venues, providing comprehensive analysis and venue recommendations, arranging site inspections, negotiating contracts as well as assisting PACRAO when we call upon his and Experient’s expertise. It is obvious that Robert has excellent rapport with his hotel and CVB counterparts in providing PACRAO and his clients with added value. I especially appreciate how quickly he responds to inquiries, does not put pressure on our Board to make one decision over another and is organized and thorough with his work.”
Helen B. Garrett
Executive Dean of Student Affairs
President of PACRAO
I joined Experient in 2005 bringing 20 years of resort sales, marketing and conference planning experience. Before joining Experient, I was Director of Sales and Marketing at Don Shula’s Hotel, the Naples Beach Hotel and Golf Club and Vice President of Sales and Marketing for Sonesta Beach Resort in Key Biscayne, Florida earning Sales Team of the Year award post Hurricane Andrew. I earned my BA from Temple University with a year of studies at the University of Bordeaux and post graduate work at Thunderbird Graduate School for International Management. I served as President of the Miami chapter of Hospitality Sales and Marketing Association International (HSMAI).
My Personal Statement
Customer Service is my number one priority
My Contact Information
Address: 6237 NE Carillon Drive, Suite 201, Hillsboro, OR 97124