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Hello, I’m Joseph Donahue

National Account Manager, ESN


Sharing the best practices discovered by managing over 8,600 events annually and $860 million of total spend, helps make each of our representatives better resources for our customers. This allows us to help our customers discover emerging trends, benchmark destinations and venues, and validate precedents that can have notable impact on their events. We have the privilege of working with some very smart customers like you, which helps continuously accelerate everyone’s development. The end result is delivering more dollars to your bottom line. And thanks to the collective data and knowledge secured by contracting over four million room nights annually, you can be confident you are receiving the optimum combination of rates, concessions, and terms every time.


“As a trade association events director for more than a decade, I have had the pleasure to work with Joe Donahue on many events. It did not matter if the event was big or small Joe always put 110% into it. He is most courteous, professional and sincere. Joe’s lodging industry knowledge is very impressive and immense.”

Debra Trulli-Cassale
Events Director
NYS Hospitality & Tourism Association

I joined Experient in June of 2007 after successfully serving my clients as a sales and marketing executive for the past 20 years, including Adam’s Mark Hotels and Resorts, Hyatt Hotels, Wyndham Hotels, the Buffalo Convention and Visitors Bureau, Buffalo Convention Center and as the Director of Business Development for the Buffalo Sabres of the National Hockey League.

My Personal Statement

Customer Service is my number one priority

My Contact Information

Address: 51 Ripley Place, Buffalo, NY 14213
Cell: 716.310.8000

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