Hello, I’m Caroline Ball
National Account Manager, ESN
My background includes 26 years in the meetings and hospitality industry with independent hotels, 12 years with Hyatt Hotels, and most recently 6 years with the international chain, Meliá Hotels. I’ve handled all types of business from city-wide association conventions, to small board meetings, to social gatherings, and international meetings and incentives on all continents. I am here for your meeting and will give you and your group the best customer service and will put your needs first.
“I can’t say enough about Caroline. The level of experience and careful attention she gives to her clients is remarkable. She is always very helpful and consistent with her work and makes sure her clients are always happy! We, Creative Incentive Group have always delivered exceptional incentive travel programs all over the world and Caroline has been there with us along the way. We have always been comfortable turning to her when needed.”
Creative Incentive Group
“I have known Caroline for over two years. We met when she assisted me in booking a group event at the Playa del Carmen Melia property. She was extremely helpful through the whole process even after the contract was signed. She truly cares about her clients and how it shows. I highly recommend Caroline to work with your organization.”
The Markson Connection dba Chirodestiny
Originally from the mid-Atlantic area, Maryland in particular, I now live in South Florida. When I am not working, I love to work out, go boating, fishing, and travel! I have 26 years in the hospitality business and have loved every minute of it.
My Personal Statement
I have a razor-sharp focus on my clients’ needs, am a good listener, and I value customer service above everything.
My Contact Information
Address: Port St. Lucie, Florida